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Terms and Conditions

1. Introduction

Welcome to supurhomedecor.com (the “Website”). This Website is operated by Sichuan Supur International Trade Co., Ltd. (“Company,” “we,” “us,” or “our”). Please read these Terms and Conditions (“Terms”) carefully before using our Website.

These Terms govern your use of our Website and the services we provide. Our Website offers home decoration products for sale to customers globally. We do not offer user account registration. However, users may interact with us by submitting inquiries, messages, or images through our contact forms or chat features.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.


2. Company Information

Sichuan Supur International Trade Co., Ltd.
599, Yuchan Street, Yuchan Road
Luxian District, Luzhou
Sichuan Province, China 646100

For any questions regarding these Terms, please contact us at:
Email: sales@supurhomedecor.com
Contact Form: https://supurhomedecor.com/contact (Link)


3. Intellectual Property Rights

All content on this Website, including but not limited to logos, text, graphics, images, and product designs, is the property of Sichuan Supur International Trade Co., Ltd. or used under license and is protected by international copyright and intellectual property laws.

Please note that many images on this Website are sourced from the internet. We make every effort to ensure that all content respects intellectual property rights. If you believe that any content on this Website infringes your copyright or other intellectual property rights, please contact us immediately at sales@supurhomedecor.com. We will promptly investigate and remove any infringing material upon verification.


4. User-Provided Content

While we do not offer user account registration, users may submit text or images through contact forms or chat features. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content for business and marketing purposes.

You agree not to submit any content that is illegal, offensive, defamatory, or infringing on any third-party rights. We reserve the right to remove any user-submitted content that violates these Terms.


5. Products and Services

We offer home decoration products for sale through the Website. All product descriptions, images, and prices are subject to change without notice. We reserve the right to discontinue any product at any time.


6. Purchases and Payment

We accept the following payment methods:

  • T/T (Bank Transfer)
  • PayPal
  • Western Union

All transactions are processed in USD, EUR, or CNY, as specified during checkout.


7. Delivery Terms

We ship products globally using the following methods:

  • Express couriers (e.g., UPS, DHL, FedEx)
  • Sea freight (FCL/LCL) for bulk orders
  • Air freight for larger orders

We operate under the following delivery terms:

  • FOB (Free On Board)
  • EXW (Ex Works)

8. Returns and Refunds

Due to the nature of our products, we only accept returns and offer refunds for damaged items. To request a refund, you must provide a video recording of the unboxing process clearly showing the damage. Refunds will be issued only after verification of the damage.

We do not accept returns for any other reasons, including change of mind or incorrect order placement.


9. Limitation of Liability

To the fullest extent permitted by law, Sichuan Supur International Trade Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or our products.


10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Any disputes arising from these Terms or your use of the Website shall be submitted to the exclusive jurisdiction of the courts located in Sichuan Province, China.


11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.


12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: sales@supurhomedecor.com
Contact Page: https://supurhomedecor.com/contact (Link)

Thank you for visiting Supur Home Decor.

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