1. Introduction

Welcome to supurhomedecor.com (the “Website”). This Privacy Policy explains how Sichuan Supur International Trade Co., Ltd. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our Website, interact with our services, or make a purchase. By using our Website, you consent to the practices described in this policy.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines the types of information we may collect, how we use it, and the steps we take to safeguard your data.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us via email, forms, or chat, we may collect your name, email address, phone number, shipping address, and any other information you voluntarily provide.
• Payment Information: For purchases, we collect necessary payment details through third-party processors such as PayPal or Western Union. We do not store your full payment card information on our servers.
• User-Provided Content: If you upload images or text through our contact forms or chat features, we collect and store that content.
• Automatically Collected Information: We may gather non-personal information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and requests.
• To respond to your inquiries and provide customer support.
• To improve our Website, products, and services.
• To send you promotional and marketing communications (only if you have opted in).
• To prevent fraud and enhance the security of our Website.
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent, where required.
• The necessity to perform a contract with you (e.g., processing your order).
• Our legitimate business interests, such as improving our services and marketing.
• Compliance with legal obligations.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that help us operate our Website, process payments, ship orders, or provide customer support.
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. International Data Transfers

As we operate globally, your personal information may be processed in countries outside of your own, including China. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your information.
• The right to withdraw consent at any time.
• The right to object to the processing of your information.
• The right to data portability.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at sales@supurhomedecor.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website, analyze trends, and administer the site. You can control the use of cookies through your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Intellectual Property Notice

All content on this Website, including logos, text, graphics, and images, is the intellectual property of Sichuan Supur International Trade Co., Ltd. or used under license. Many images on this site are sourced from the internet. If you believe any content infringes your intellectual property rights, please contact us at sales@supurhomedecor.com. We will promptly address your concerns and remove any infringing material.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: sales@supurhomedecor.com
Contact Form: https://supurhomedecor.com/contact (Link)

Sichuan Supur International Trade Co., Ltd.
599, Yuchan Street, Yuchan Road
Luxian District, Luzhou
Sichuan Province, China 646100